Thomson Reuters was among the earliest adopters of AI. Here’s why its CEO says it will never replace professionals

Paul Julius Reuter pioneered news delivery, utilising carrier pigeons and telegraph cables, while Roy Thomson focused on expanding the reach of radio stations and newspapers. Today, Steve Hasker continues this legacy as the CEO of Thomson Reuters, where he integrates artificial intelligence into news delivery systems. Hasker’s journey into digital media was somewhat serendipitous; he followed colleagues he enjoyed working with and gradually developed his expertise through various projects in the field.

Before becoming president and CEO of Thomson Reuters in 2020, Hasker held several significant roles at organisations such as Nielsen, Creative Artists Agency, and TPG. Thomson Reuters was formed in 2008 and has since grown into an $8-billion company, employing 27,000 people globally. The company’s commitment to AI adoption dates back to the early 1990s, reflecting a long-standing focus on innovation. Their technology centre in Toronto is exceptionally dedicated to developing AI-driven products and solutions.

Hasker’s academic background includes studies at the University of Melbourne and Columbia University. He began his professional career at PwC before transitioning to digital media and consulting roles. In 2009, he left McKinsey to join Nielsen to gain valuable operational experience and learn from industry veterans. Hasker believes his appointment as CEO was influenced by a significant shift in the company’s focus, moving from a content-driven approach to one centred on technology.

He took on this leadership role during the challenging onset of the COVID-19 pandemic, where his priorities included safeguarding employee health and safety while navigating the unprecedented challenges faced by the company and the world at large.

Source: Toronto Star

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