Meet ChatPwC, the custom-built AI tool being rolled out at the firm

ChatPwC, a generative AI bot, has been rolled out to all 8,400 PwC staff after being tested with around a thousand employees for six months. Designed to enhance data and email services and summarise meetings, PwC plans to integrate ChatPwC with additional data and systems to offer a more comprehensive service. ChatPwC combines AI models, including ChatGPT, to improve productivity and deliver higher-quality client work.
However, PwC has established some rules and requires staff to complete an internal training program. Furthermore, the firm doesn’t allow any conversation about work or client information between external bots and ChatPwC. Finally, PwC has indicated that any AI-generated work will still be reviewed and approved by a human.

Source: AFR



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