Atlassian Intelligence an AI assistant to Jira and Confluence

Atlassian Intelligence can summarise meeting minutes in Confluence, define new work in Jira Software, or help you respond in Jira Service Management.

Importantly users of Jira Service Management can automate support interactions inside Slack and Microsoft Teams using a virtual agent.

The virtual agent can:

  • provide answers from the users existing knowledge base articles
  • summarise previous interactions in order to bring users up to date on a given issue.

Atlassian has provided early access for those who want to try these new capabilities.

Source: Atlassian







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